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The power of silence: A micro-skill for supporting others

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It’s easy to want to fill silence - whether it’s because we feel uncomfortable or we’re eager to jump in with our own thoughts. But what if silence could actually be a powerful tool in conversations?

Ah, silence. For some, it’s a welcome pause, and for others, it can feel pretty uncomfortable. And that’s totally ok! The important thing to know is that silence is actually a powerful tool when it comes to supporting others.

When you give someone space to speak without rushing to fill the silence, you’re showing them you’re fully present and genuinely listening. This small act can make them truly feel heard - especially if they’re sharing something difficult or personal. And that's a big deal when it comes to offering support.

If you want to be there for others, learning to use silence as a micro-skill is essential. It’s about creating that open, safe space where people can express themselves freely, without the pressure of rushing or worrying about what comes next. Often, it's in the pause that people have those big 'ah-ha' moments.

This infographic is a handy tip sheet on how to use silence effectively.

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